GENERAL TERMS AND CONDITIONS

Slippsy Ltd.

based in Prague.
Identification number: 04096533
The company is registered in the Commercial Register in Prague, Section C, File No. 192700

 1. GENERAL PROVISIONS

The customer confirms that he/she understands and accepts the General terms and conditions declared by the seller. Relations between the buyer and the seller is subject to these terms and conditions, which are also binding for both parties. The General conditions may be amended by the Seller. This should not affect the rights and obligations of the customer regarding to the previous conditions.

2. ORDERS

We are committed to our customers, that we will only deliver goods in perfect condition and in accordance with the specifications and features usual for the type of goods, meeting the standards, rules and regulations applicable in the territory of the European Union. The condition for the fulfillment of our electronic order is the completion of all required data specified in the order form. The order is also a sales contract, which enters into force after the delivery of the goods. Customer's confirmation of the order is crucial to the process.

Using a discount voucher is possible only at the time of the purchase in the checkout before you confirm the order. Retrospectively we will not be able to accept any application of vouchers and promotion codes.

3. DELIVERY INFORMATION

We will always do our best to deliver Slippsy to you as fast as possible, wherever you might be.

Dispatch of consignments is usually in 2 days after the day of customer's order. (Depends on Stock)

Courier services: DPD worldwide delivery 2-6 working days, shipping fee within Slovak and Czech republic € 3,90. Rest of the world € 5. On orders over € 35 shipping fee is free of charge.

Regular mail: Slovak or Czech postal office within Slovak and Czech republic 2 - 5 days, shipping fee € 2,50. Rest of the world 5-7 working days, shipping fee € 5.  On orders over € 35 shipping fee is free of charge. 

Please note, that the delivery time might increase in some parts of the world.

In case the consignment is missing something, ask for immediate weight check of the package - if the weight of the package disagree with a weight scaled on postal document, the consignment was robbed and you need to file a complaint at your post office. In this case, the responsibilities rests with the delivery company or local postal office.

Please notice that if your country is a part of European Union you will NOT pay any additional charges and the price you see on our website is final.

Where applicable, prices are inclusive of VAT at the rate appropriate to the country of receipt within the EU. VAT is not included in our prices for customers outside of the EU. Orders to countries outside of EU, USA, Japan may be subject to local VAT, import duties and/or taxes, which are levied once your package reaches your country.

4. CONFIRMATION AND ORDER CANCELLATION

The order will be confirmed within 24 hours after you place it (confirmation will be communicated by e-mail). In case of any doubt, we will contact you immediately.

You can cancel your order within 24 hours by telephone or e-mail, without giving us any reasons. All we need is the order reference number.

If the goods are being sold at a price lower than 10% of the original price, or the price of the goods is less than 0-50 cents or even less then 0 cents, we reserve the right to cancel the order.

5. PAYMENT FOR GOODS

You can pay for the goods using following ways:

- Cash on delivery (only Slovak and Czech republic)

- Bank transfer to our either CZK or EUR account.

- Paypal

- Credit card payment or a quick transfer through Gopay

All personal information saved at the site will be handled with the utmost care. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. When registering to the site, you have the option not to receive any information from slippsy.com. If you wish to end your subscription to information from slippsy.com send an email to info@slippsy.com . State your name and email address and a short description of the matter in the email message.

If you have any questions according to your orders and payments please do not hesitate to contact us at info@slippsy.com

6. PRIVACY

All personal information saved at the site will be handled with the utmost care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. It will solely be used for informing you about special offers and other marketing activities related to SLIPPSY.COM. 

Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. When registering to the site, you have the option not to receive any information from SLIPPSY.COM. If you wish to end your subscription to information from SLIPPSY.COM send an email to info@slippsy.com. State your name and email address and a short description of the matter in the email message.

7. RETURNS

7.1 Exchange of goods

According to Czech law an unworn and originaly packed product can be returned within 30 days of the delivery.
Refunds for goods returned within 30 days are only possible via bank transfer. By law, the buyer has two years guarantee for the goods. The guarantee is not applicable on any damages caused by the buyer, or wear of materials caused by unappropriate usage.

 7.2 Exchanging goods

If necessary, your unused and undamaged goods can be exchanged for a different design or size or goods. You need to sentd the product as a registered parcel (no COD) to our address. Costs associated with exchanging process are on buyer's own expanses. Exchange can be made in person of course, but only after prior phone or e-mail agreement.

7.3 The received goods do not match the order

If the goods buyer has received are not in conformity with the order (purchase agreement), the buyer has the right for a free and immediate remedy.  Buyer have the right to demand:

- Exchange of goods or repair

- Reasonable price discount

- Cancellation

8. INTELLECTUAL PROPERTY

In accordance with applicable laws on copyrights and intellectual property rights, all photos, materials, trademarks, drawings, models, logos, graphics, etc. presented on our e-shop SLIPPSY.COM are an exclusive property of Slippsy Ltd.. Copying or use of any material mentioned above is allowed only for private purposes. Any reproduction or public use of copies for other then private purposes is strictly prohibited.

9. FINAL PROVISIONS

These terms and conditions apply as stated. By sending the electronic order the Buyer accepts these terms and conditions immediately at the date of sending the order. Buyer agrees with valid price of ordered goods, including shipping and postage previously mentioned above.


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