FREQUENTLY ASKED QUESTIONS

1. Which countries are you delivering your products to?

We can ship our products all over the world, at least we would try. :)

2. How much will I pay for shipping?

Shipping fees on orders over € 38 are free of charge. Delivery to countries around the world is a single rate € 5 shipping fee. 

3. How long does the delivery take?

We will process your orders immediately. The delivery time depends on the country where the package should be sent, to Europe the delivery should take from 3-10 days, to USA 6-12 days and to the rest of the world 6-21 days. 

4. What size should I choose?

To verify the accuracy of the size please check out our size chart.

5. What materials are Slippsy made of?

Slippsy slippers are made of high quality cotton fabrics, fluffy, comfortable foam, and slip resistant felt. You will feel really pampered. We promise. :)

6. Where are Slippsy manufactured?

Slippsy are made in Czecho-Slovakia (EU) in our own workshop. We put a high priority on our local production.

7. Can I wash Slippsy slippers in washing maschine?

Yes, our slippers are washable. To serve you best, we recommend  to hand wash it or in washing machine washed on hand washing program up to 30 degrees Celsius.

8. What payment methods do you offer?

Paypal

fast and secure way to pay for your order. After your order you are redirected directly to PayPal, where you log in and confirm your payment.

GoPay
- Payment by credit card VISA, VISA Electron, MasterCard, MesterCard Electronic, Maestro.
- Payment by bank transfer
- Payment online payment button
For payment via Gopay no extra charges!

9. Is it possible to replace the goods or return if my size does not fit?

Of course, the goods can be exchanged or returned to the 30 days after the delivery. The product must be unused in original packaging. Delivery costs are paid by the customer.

If you dont see the answer on your questions, please contact us at info@slippsy.com
and we will be happy to answer all your inquries.

Team Slippsy.


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